Department: Business Application Support and Service Desk.
Location: Home/City of London.
General
About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems.
The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts.
The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support.
They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations of the systems.
The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems.
Our client is a global financial services platform that offers essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets.
The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients.
The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems.
Our client is a global financial services platform that offers essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets.
The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients.
The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts.
The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support.
They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations of the systems.