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IT Application Support Specialist London, Finsbury Circus Day Rate Contract: £290 Per Day outside IR35 OUTSIDE IR35! 6 Month Contract 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm Hybrid working (60:40) Team Size: Team of 4 on a shift Rota Are you a tech-savvy problem-solver with a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft Dynamics 365 (D365) Office 365 Suite Bespoke Application Support Your Responsibilities As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi-tasking skills. Logical thinking, reliability, and determination. Experience in delivering high-quality customer service and collaborating in a small team. How to Apply To apply for this position, please submit your CV and cover letter. We look forward to receiving your application.