We are seeking a highly skilled and experienced Application Support Specialist, expert in Mass Spectrometry and/or Liquid Chromatography (LC) to join our international Customer Support Team for EMEA (Europe & Middle East).
You will be responsible for remote and on-site service activities and provide support to customers and field service engineers in EMEA.
This role involves handling inquiries, troubleshooting failures, conducting training, and ensuring information and knowledge transfer.
We are looking for a Senior Applications Developer with the ability to design, develop and test software solutions (including process automation) for use across e.surv and its clients!
This is an exciting time to be joining the IT team...
Customers are the most important part of our business, you will need the passion to deliver excellent service to embody our vision: We put our customers and their needs first, we take an honest approach to business, we listen, learn and find better ways to make a difference.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
Providing software support to both Hedgehog and 1Cover, our partner Orpheus Software who are based in Reading are looking for a Senior Application Support Engineer with experience in the Insurance industry.
This role will allow you to be a significant part in helping shape our businesses moving forward.
The Company
Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia.
We're working with a Bristol based tech company looking to recruit an experienced Application Support Analyst.?
Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector.
What you're looking for
Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for:.
Department: Business Application Support and Service Desk.
Location: Home/City of London.
General
About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems.