My client, a leading software specialist based just outside of Redditch, is on the look out for a Senior Application Support Specialists to join their growing team.
Offering annual trips abroad, lunches, endless training materials, bespoke progression planning and a hybrid working pattern.. the right candidates will be hungry to excel within a collaborative and innovative working environment.
Our superb systems, robust processes, dedicated property managers and specialist support departments, all work together to deliver a property management service that is second to none.
Residential Management Group is a market leading, national Managing Agent with organic growth.
At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.
We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
Our client in Cambridge is looking for a Spanish or Portugese speaking Application Support Engineer.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."