A fantastic opportunity has come up to join a truly innovative and exciting organisation located in central Birmingham, as they look to expand their team again due to continued progression.
A fantastic opportunity has come up to join a truly innovative and exciting organisation located in central Birmingham, as they look to expand their team again due to continued progression.
Our experienced, passionate, and friendly team will provide you with excellent training and support.
We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
We are not a faceless company, quite the opposite: we strongly believe in the personal touch with everything we do.
The position we have is for a Service Desk Analyst / Engineer (Information Technology,
Purpose This role is pivotal in delivering IT support provide 1st and 2nd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively.
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.