In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
To help further grow these products, we are seeking a technically minded, solutions expert.
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
R ole and specification overview
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.
My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD.
They have over 300 customers globally (I'm talking about big house-hold names!)
This is a customer facing role and the position supports and maintains applications that they build for their customers around the world.
Software Support Engineer opportunity to join a travel technology company based in Newark, NG24.
Their applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery.
You will be the lead for the on-site IT Support function, acting as the first port of call for internal IT-related queries, either to be resolved by you or the 3 rd party support provider, setting up new users, overseeing the mobile phone contracts/upgrades and looking after company reports and KPI's.
They use SAP and experience would be highly desirable, experience or a strong interest in IT is essential.
Hours of work 9.00 am- 5.00 pm, with benefits including company bonus scheme, generous company pension contribution of 8%, 26 days holidays plus BH's and training and development.
Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions.
60/40 Office-WFH split; About the company
They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner.
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
As a Customer Support Administrator you will be responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities.
A well-established business based in central Nottingham are looking for a Customer Support Administrator to join their growing team.
Communicating via customer portals, email and telephone.
You will be the lead for the on-site IT Support function, acting as the first port of call for internal IT-related queries, either to be resolved by you or the 3rd party support provider, setting up new users, overseeing the mobile phone contracts/upgrades and looking after company reports and KPI's.
They use SAP and experience would be highly desirable, experience or a strong interest in IT is essential.
Hours of work 9.00 am- 5.00 pm, with benefits including company bonus scheme, generous company pension contribution of 8%, 26 days holidays plus BH's and training and development.