______________________
________________________
________________________
_____________________
___________________
______________________
_______________________
______________________
_____________________
______________________
? Position Available: Application Support Specialist ?? Location: Hertford (Full-time, Onsite) Are you at the forefront of technology? Join a pioneering team in the retail systems sector. Work alongside industry giants and contribute to a platform that powers some of the most prestigious retail names globally. What You'll Do: Elevate Technical Support: Deliver high-level solutions for complex issues within a rich tech stack including Unix, Java, Docker, and more. Ensure System Stability: Take charge of applications both in-house and customer-hosted, ensuring seamless operation and system integrity. Drive Innovation: Engage in change management, automate processes, and participate in strategic deployments. Emergency Response: Be a key player in our rotational after-hours support team, addressing urgent technical challenges. Who We're Looking For: Educated and Experienced: Bachelor's degree in Computing, Engineering, or a related field, backed by at least 3 years in a technical support role. Problem Solver: Adept at troubleshooting, with a proactive approach to problem resolution and a knack for automation. Communication Savvy: Exceptional communication skills, capable of liaising effectively with both technical and non-technical stakeholders. Technical Proficiencies: Strong foundation in system testing, Windows/Linux system management, and SQL database operations. Desirable Expertise: Cloud Competency: Experience with cloud environments such as Azure and AWS. Advanced Networking: Knowledgeable in networking principles and system administration. Make Your Mark: This role is for those who are not just looking for a job, but a career-defining opportunity. It demands your presence onsite in Hertford 5 days a week, offering a chance to be part of a team that's committed to making a difference in the retail technology landscape. Ready to take the next step in your career? Dive into a role where you can shine. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
IT Application Support Specialist London, Finsbury Circus Day Rate Contract: £290 Per Day outside IR35 OUTSIDE IR35! 6 Month Contract 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm Hybrid working (60:40) Team Size: Team of 4 on a shift Rota Are you a tech-savvy problem-solver with a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft Dynamics 365 (D365) Office 365 Suite Bespoke Application Support Your Responsibilities As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi-tasking skills. Logical thinking, reliability, and determination. Experience in delivering high-quality customer service and collaborating in a small team. How to Apply To apply for this position, please submit your CV and cover letter. We look forward to receiving your application.