We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
Take ownership of, manage, and resolve queries and incidents reported to the application team.
About Us
We're seeking an individual with a blend of technical expertise, leadership prowess, and a customer-centric mindset to spearhead our Application Team.
Join this revolutionary SaaS provider's team, where you'll lead a dynamic group delivering exceptional technical support to both our valued customers and internal staff.
We're looking for an Application Support Team Lead to join an industry leading organisation that are going through a period of growth due to continued success!
You'd be joining to lead their Service Desk Environment - a small but dedicated team, you remit covering both Application and Infrastructure.
The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team.
The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.
General
This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions.
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Fleetwood with some travel to our Manchester offices when required.