This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices.
This is an excellent opportunity to work in a supportive team with true career growth pathways.
Key responsibilities
Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary.
Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Cloud Infrastructure Engineer to lead an organisations infrastructure service as it modernises and continues its digital transformation.
Do you have a breadth of technical skills with the desire to specialise in and develop a M365/Azure service provision?
Are you an experienced and hands-on Infrastructure Specialist?
Are you currently working as a technical support engineer or as 1st line support with network support background, and looking to join a company that offers progression?
Or maybe you're a computer networks graduate with a year or so hands-on experience, and have a passion for networks and want to get your foot in the door?
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications.
You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team.
This is a growth opportunity for an infrastructurer engineer with strong experience in Office 365 who is looking for a role where they can gain exposure to large-scale projects and the latest cloud technologies.
Your primary responsibility is managing and maintaining Office 365 for the business including SharePoint and Teams.