We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team.
This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications.
D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate.
You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management.
The position we have is for a Service Desk Analyst / Engineer (Information Technology,
Purpose This role is pivotal in delivering IT support provide 1st and 2nd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively.
A fantastic opportunity has come up to join a truly innovative and exciting organisation located in central Birmingham, as they look to expand their team again due to continued progression.
RM Recruit Ltd is working with our Birmingham client to recruit an Assistant Systems Analyst.
This is a fantastic opportunity to work in a forward thinking organisation whereby you will be pivotal in decision making and add value to their current processes:
Are you a Junior Application Architect or a Senior Application Engineer looking the next big step in your career?
If so, this could be the opportunity for you as I am working with a large public sector organisation in the Midlands who are looking for an Application Architect to join their team.
Salary £56,988 Holidays: 28 days plus Bank Holidays