Adecco are currently recruiting for a Student Experience Officer to join a prestigious university based in Uxbridge
Main Job Purpose
To be the focal customer service and administration point for students, conferences and staff and all stakeholders whilst providing an efficient and effective wide-ranging high standard of general administrative support and customer excellence across the Commercial Services - Residences Department.
Main Statement of responsibilities
The main focus of the role will be around the development of Student Living webpages and the ResLife Ambassadors Programme.
Contract Duration: Temporary 5 Months, high potential of being extended
The role is a key role to ensure the delivery of operational routines and administrative provision with guidance and support to enable an effective and efficient Allocations and Sales delivery to students, staff and customers.
You will work as a part of multi skilled team to support and deliver excellent student allocations service, support the University with proactive debt management by signposting and agree financial arrangements to support students in hardship.
My global pharmaceutical client, based in Berkshire, are looking for a Dutch Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.