As a Finance Operations Analyst, you will play a pivotal role in the Accounting & Finance department based in Wrexham, delivering strategic insights and implementing process improvements.
You will be partnering with the head of operations developing and designing Power BI initiatives.
Your expertise will help drive financial and operational efficiency within the rapidly growing Technology & Telecoms industry.
If you're great at building rapport with business customers, can have brilliant conversations regarding their needs and can ask the right questions to find the best solutions for them, then look no further - this role is for you.
The Role
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About Us
We are the UK's #1 outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors.
On behalf of our partner client, an esteemed E-Learning business that is experiencing sustained growth, Equal Education Partners are seeking a dedicated and enthusiastic Operations Associate to join and bolster a dynamic team on a temporary basis.
This position is crucial for expanding capacity during our client's busiest period to deliver outstanding support to their partners (customers) and ensure the seamless delivery of their live online lessons.
In this role, you will find yourself at the heart of the operations function, directly impacting the experience of partners and students.
Ensure Customer orders are processed in a timely manner.
Cross-selling or up-selling our products as & when necessary.
General
Our client is a large manufacturer and are looking for an addition to their well-established team, the idea candidate will have previous Customer Service, Account Management experience.
The main aspect of this role is to act as the Account Manager and primary point of contact for a portfolio of underperforming business investments, attend and conduct meetings with portfolio companies as appropriate and develop and implement recovery strategies whilst building an in-depth understanding of, and close working relationship with, clients and to maximise the returns on such investments.
My client is a well established bank with deep roots within Wales.