Are you looking to benefit from a new career in Data Analysis?
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst
We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
The Data Insights Team is looking to expand, and are looking for a successful applicant to join a growing team of Data Insights Analysts, who support Data Insights management team by analysing various reports.
As a Data Insights Analyst, you will have the opportunity to collaborate with key stakeholders across the operation by providing data that will influence decision making for the Business.
These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM).
The Customer Verification Risk Analysis department is responsible for identifying and mitigating the risk of syndicated activity, while ensuring genuine customers are able to utilise the full product range on offer.
As a Specialist in the Customer Verification Risk Analysis department, you will be responsible for reviewing the legitimacy of customer verification documents and identifying fraudulent account profiles.
You will be part of the team playing a key role at the verification stage of the customer journey, protecting the business from threats, related to abusive and syndicated activity.
As a Forecasting Analyst, you will be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads.
Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth of knowledge and expertise with them.
Excellent communication skills across all medias are essential to keep planning teams and key stakeholders informed.
As a Fraud and Risk Analyst, you will be responsible for the creation, interpretation and ongoing assessment of data sources, which generate insights for the risk detection strategy for the Business.
This position is full time and demands exceptional technical ability, statistical knowledge and data visualisation techniques.
You will work closely with management tiers to implement reporting structures and data driven solutions, which advance our risk prevention measures.