We are now looking to expand our team with a customer service background to join our Aftersales Department.
We are proud to be to be working with a family run business with over 25 years' experience in the leisure industry and a reputation for providing excellent customer service.
We are looking for a forward-thinking, resilient team player who is highly motivated, and able to communicate effectively with both customers, suppliers, and other members of my client's team.
Our client is a main Commercials dealership based in Milton Keynes and they are currently looking for a new Aftersales Manager to join their team.
Role responsibilities
Looking after 10 ramps Plus MOT in total.
To manage effectively and run the Service, Parts and Costing Departments and maintain a profitable workshop within company targets and also our prep centre which is a 2 minute walk from site.
Are you an Aftersales Manager with a franchise background looking for a new challenge within a well-established automotive group who have multiple sites, offer manufacturers training, and the ability to earn more through monthly bonus?
£40,000 OTE £50,000 Company Car Bonus Mon - Fr Company Benefits
As the Aftersales Manager, you will be responsible for overseeing all aspects of the aftersales department, ensuring exceptional customer service, efficient operations, and achieving revenue targets.
We are seeking a dynamic and experienced Aftersales Manager to join a busy main car dealership.
What will you be doing
Lead, mentor, and motivate a team of service advisors, technicians, and support staff.
Pembrook Resourcing are currently seeking an aftersales manager on behalf of our client, A well renowned dealership group in the area.
You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained.
For this role you will ideally need extensive experience in running a Service/Aftersales department within a main dealership in the UK.
Supporting all areas of the aftersales business within both the parts and service departments, you will play a key role in ensuring customer satisfaction, have a keen eye for detail, and will demonstrate excellent communication skills.
The Opportunity: Looking to get your foot on the ladder and eager to provide exceptional support for a thriving and dynamic team, ensuring this global leader maintains its outstanding aftersales reputation?
The Aftersales Administrator and Support role is an exciting, varied and practical position where no two days are the same.