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This is an opportunity to work closely with the Leadership Team to devise and drive the structure for ticketing sale strategies along with private hire events, trade offerings and school bookings. The Sales Manager will be accountable for the creation of general admission sales strategies, secondary offerings, expanding the sales department in line with business growth, and adhering to sales budgets / targets. Client Details My client is a Central London Museum with a trailblazing concept that marries deep immersive experiences with the education of a museum, incorporating elements of the most successful visitor attractions. Science, technology and fun are at the forefront of everything they do. Description The Sales Manager key deliverables are as follows: Sell private hire event packages for corporate event bookings, staff parties and up-sell added value events eg. adult only evenings, sensory parent and baby events. Drive the school and education bookings and offering. Including setting prices and structuring the schools experiences whilst on site. Develop and release of the structure of ticket packages and general admission tickets. The Key responsibilities are as follows: Host sales meetings, including forecasts, financial trackers and client engagement plans presenting to directors and key stakeholders. Structure ticketing offerings and release general admission tickets. Including the creation of a dynamic and competitive pricing structures for all ticket types and secondary offerings. Be the driving force behind the creation of secondary packages and proposals for new enquiries, events and school bookings. Plan and assist with the venue open days, trade nights, showcases and ensure key partners, existing and new clients are in attendance. Respond to all enquiries in a timely manner. Provide effective account management of high profile new and existing clients to grow revenue and increase repeat bookings. Work with clients to organise and deliver events that are well-executed and exceed customer expectations; Set up contracts and be the point of contact for all catering partners, drinks providers and vendors. Work in partnership with the catering providers, contractors, and colleagues to deliver high-quality experiences to plan; Create a secondary product offering and sale strategy for school bookings and educational experiences. Oversee administration and data capture on the CRM system (Salesforce) to ensure accurate customer records, contact information, invoices and credit notes. Ensure prompt payment from clients of all invoices and follow up any aged debtors. Work hand in hand with the Operations Management Team on site to support the execution of all on site events. Work hand in hand with our ticketing platform to ensure sales are up to date, competitive and conversions are monitored. Profile The successful Sales Manager candidate will have the following: Demonstrable venue/event sales experience with a good understanding of the sales cycle, from enquiry and conversion, to up-selling and invoicing. Practical event management experience is desirable. Track record of achieving team/personal targets. Experience of account management. Strong relationship building and networking skills, both internally and externally. Use of CRM software, preferable. Skilled in using data to inform decision making. Knowledge of working within visitor attractions and multi-use venues. Previous experience working closely with schools and the education sector is desirable Strong visual literacy and copywriting skills. Culturally astute and have an instinct for the next big cultural trends in the visitor attraction sector. Fantastic stakeholder management skills - enjoy working with people and see team work as crucial to success. Proven IT skills including Microsoft Office, databases, and report generation. Strong numeracy skills for data interpretation, reporting and budgeting. Excellent verbal and written communication skills. Passion for working within arts and entertainment sectors. Keen attention to detail in all aspects of work with the ability to organise and prioritise workload to meet challenging demands and deadlines. Job Offer £40k-55k basic uncapped commission Great career progression opportunities Generous annual leave entitlement Generous pension employer co0ntributions Urgent role - fast process
eCommerce Manager (Amazon Account Management) - Agency - £37,000 - £40,000 The Company Is a specialist e-commerce division of a global & award winning Network Agency group. Their offering spans multiple channels (including D2C, marketplace, and Social Commerce), diverse product offerings (from managed services to advisory and tech/tools), and encompass a global reach. Hybrid working policy: Based in central London - 3 days per week in the office. 4 weeks per year work from anywhere / abroad. Other benefits include: generous annual leave policy (33 days total per year!), private healthcare, subsidised onsite cafe, access to training - upskilling & personal development (coaching sessions, courses), enhanced parental leave and much more! The Job This role revolves around overseeing Amazon Retail (Vendor and Seller Central) operations, with additional support provided across various other online marketplaces. As an Ecommerce Manager, you'll be tasked with the day-to-day management of our Amazon and Connected Commerce clientele. Collaborating closely with the Ecommerce Director, you'll play a pivotal role in crafting effective organic and content strategies aimed at driving growth and operational excellence for our clients. Drawing upon your expertise and that of your team, you'll devise solutions to address the daily challenges faced by clients' businesses. This includes mentoring and supervising junior team members, as well as coordinating cross-functional teams, including advertising, to implement cohesive strategies, plans, and achieve desired outcomes for clients. Take charge of day-to-day client management, swiftly addressing issues as they arise and proactively devising strategies to preempt future challenges. Lead weekly status calls, overseeing the status sheet to ensure timely follow-ups on actions and adherence to deadlines. Supervise executives, prioritizing tasks, facilitating skill development through regular catchups, setting objectives, and ensuring their alignment with business goals. Assist the Ecommerce Director in formulating comprehensive Ecommerce strategies, contributing to campaign planning, strategy development (including ad hoc briefs and annual planning), and content generation. Gain insights into clients' business needs to propose innovative solutions aligning with their short and long-term objectives. Contribute to client Road Maps by defining clear deliverables and collaborating with the Account Director to prioritize tasks based on client objectives and targets. Continuously evaluate content and operations, suggesting enhancements to improve content quality and operational efficiency, aiming for top-notch digital shelf presence. Handle reporting responsibilities, preparing Weekly/Monthly performance reports, extracting actionable insights, and coordinating the PCA process, including briefing teams and collating presentation materials. Support the Account Director in gathering intelligence for pitch work related to new business opportunities. You Proficiency in managing Amazon retail operations (Vendor and Seller Central) is essential. A solid understanding of Amazon Ads, D2C, Marketplaces, and Social Commerce is also highly valued. Demonstrated capability to thrive in a dynamic, fast-paced startup environment where cross-functional collaboration and initiative are vital. Exceptional attention to detail and adeptness at multitasking. Outstanding communication, listening, and presentation skills. Experience in people management, including setting objectives, conducting reviews, and holding one-on-one meetings with direct reports. Extensive experience in client-facing roles with a proven ability to cultivate relationships with external stakeholders Proficient in Excel with robust analytical skills, capable of translating data insights into effective commercial strategies. Apply Now You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate. Ellie Palmer - Managing Consultant Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.