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Job Description Peter Alan Estate Agency are looking for a Mortgage and Protection Advisor to join them in Swansea. OTE £45k What's in it for you? Excellent internal progression to support your career aspirations Lucrative earning potential and uncapped commission Abundance of lead opportunities Supportive and rewarding environment Industry leading training and development Central Admin Support and agile IT tools to help you succeed All expenses paid trips for top achievers Competitive basic salary with a realistic year one OTE of £45K Company car or cash car allowance Key responsibilities of a Mortgage Advisor: Building relationships with the Estate Agency team through training and support Take part in regular team meetings to discuss best practice and build relationships You will conduct 2 to 3 appointments a day (currently remotely due to Covid) Providing advice on a range of products and services to meet your customers' needs You will also be attracting new customers and business whilst being motivated to achieve professional goals within a result-driven environment Skills and experience required to be a successful Mortgage Advisor: Resilient, positive and friendly attitude Strong track record in generating new sales and following through to completions Motivated to be successful Always doing the right thing by the customer Able to work under pressure and build strong alliances CeMap qualified or Equivalent or willing to train towards holding the qualification Full UK Driving Licence Peter Alan are part of The Connells Group , one of the largest and most successful estate agency and property services providers in the UK and we operate under multiple trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Interested to know more? If you are looking to progress in your Estate Agency career and want to know more about this vacancy, please apply online with your CV. MS01698
Service Desk Analyst Are you looking for a role with flexible hours? Are you looking for a role that can work around your lifestyle? If so... We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend. 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays) Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems. The position and key responsibilities: The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language. For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request. Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance. Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required. What's in it for you: Hybrid working with weekly visits to our Neath office. Hours: 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00are covered, operating from Monday to Sunday (including Bank Holidays) Salary: £25,500 pro rata Healthcare cash plan Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing 25 days holiday pro rata Cycle to work scheme Enhanced Maternity and Paternity Package NB this is subject to eligibility If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.