This role is based in Southampton and is an office based role.
The role regularly interacts with other staff in the Company particularly senior and middle management.
This position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time.
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Duties Include
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.