Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities.
You already have broad commercial experience; this is essential.
Want to make a difference
We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises.
Our client is an internationally owned German company with offices at Manvers Rotherham that are looking for an enthusiastic telephone Appointment Setter.
The successful candidate will be responsible for contacting potential and existing clients and scheduling quality appointments for our external sales team.