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Are you ready to take on a new challenge of being a Major Incident Engineer (IT)? You will be responsible for incident response, remedial activities and data analysis to restore client environments during major incidents. You'll play a crucial role in implementing mitigation steps to prevent reoccurrences. In this role, you'll work with a variety of technologies, no two days are the same and you'll have the opportunity to collaborate with clients of all sizes across various sectors. If you're passionate about problem-solving and making a real impact, apply now to join our team! Your responsibilities as a Major Incident Engineer will be: Restore from backup and/or (re)configure and re-build networks and infrastructures affected by major incidents to restore services based on client priorities Provide major incident response and recovery actions, both on client sites and remotely, to ensure proper assessment, containment, mitigation, restoration and documentation of affected networks, infrastructures, applications, and data Lead, support and contribute to incident response investigations as required Act as a subject matter expert to provide insight and guidance to colleagues and clients engaging in major incident process and procedures Work with insurance providers, cyber specialists and third-party resolver groups as required Maintain good working knowledge of the latest cyber threats, methods, tools, and trends Create, as required, thorough and detailed reports and documentation of all incidents and procedures About you A deep understanding of incident response techniques, tools, and procedures Excellent written and verbal communication skills The ability to work in pressured scenarios and prioritise key activities Excellent organisation, time management and attention to detail Able to quickly assimilate and disseminate key information to expedite recovery activities Must be action-oriented and have a proactive approach to solving issues Thrive in an environment when required to work individually and as part of a team It would be beneficial if you display significant experience and knowledge of the following technologies: Windows Operating Systems Hypervisor technologies (VMware, Hyper-V, Citrix) Backup and Disaster Recovery (Veeam, VMware SRM, Zerto etc) SAN technologies Switching, routing, TCP/IP and VLAN's Firewalls Anti-Virus Technologies Multi-Factor Authentication It would be advantageous if you had previous experience with: Linux/Unix Security tools such as NMAP, Nessus, Fire-Eye, Arctic Wolf ISO 27001, Cyber Essentials, Cyber Essentials Plus, Cyber Insurance About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are #commercialbynature. Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £43,375 per annum An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs Hybrid working structure with the flexibility to work from home for part of the week A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Free and expert mortgage and remortgaging advice for all members of the team, friends and families from leading broker Charles Cameron & Associates Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth, 86% of our senior managers and 80% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
Admin Assitant - Health and Safety Experience Location: Filton (Gloucershire) 100% onsite Contract Length: 06/05/2025 Hours: 35 hours/week over 4.5 days (working between 7am-7pm) The ideal candidate will be a diligent and detail-oriented Health and Safety Administrator, and will be responsible for ensuring compliance with health and safety regulations and protocols within the operational laboratories and test facilities, supporting a large and growing team of engineers and technicians. Key Responsibilities: 1. Develop and Implement Safety Policies: Create and implement comprehensive health and safety policies and procedures tailored to the specific needs of the clients Test Centre and Laboratories. 2. Training and Education: Conduct regular awareness sessions to educate staff on safety protocols, procedures, and best practices to mitigate risks; supporting a diverse team of engineers and technicians. 3. Risk Assessment: Conduct regular risk assessments to identify potential hazards in the workplace, including equipment, chemicals, and processes involved in structural materials testing. 4. Safety Inspections: Perform routine workplace inspections of the facility to ensure compliance with safety regulations and identify any areas for improvement, supporting the efficient and safe operation of a large and growing team. 5. Incident Investigation: Lead investigations on behalf of the centre manager into any accidents, incidents, or near misses; help with identifying root causes and implementing corrective actions to prevent future occurrences, ensuring the well-being of all team members. 6. Safety Compliance: Stay up-to-date with relevant health and safety legislation and ensure that Test Centre and Laboratories remain compliant with all regulatory requirements. 7. Emergency Preparedness: Develop and maintain emergency response plans, including evacuation procedures, first aid protocols, and coordination with emergency services, supporting the safety and security of the team in all situations. 8. Safety Communication: Act as the team's primary point of contact for all health and safety inquiries, providing guidance and support to staff members as needed, fostering a culture of safety and accountability within the team. Qualifications and Skills: - Relevant Qualification in Occupational Health and Safety, Environmental Science, or a related field (e.g. NEBOSH or higher) - Proven experience in health and safety administration, preferably within a laboratory or testing environment. - Strong knowledge of health and safety regulations and standards. - Excellent communication and interpersonal skills, with the ability to effectively train and educate staff on safety procedures and support a large and growing team of engineers and technicians. Collaborative working will be a strength - liaising other departments and health and safety focal points daily. - Attention to detail and analytical skills, with the ability to conduct thorough risk assessments and investigations to ensure the safety of all team members. - Certification in First Aid/CPR and experience with emergency response planning is desirable. Tasks & Job Duties (Examples) - Develop digital solutions that connect the various H&S processes in order to achieve administration efficiency and consistent application, recording and follow-up for end users. - COSHH - Audit, Quarantine of items, Ensure all paperwork is in place and data sheets are up to date. Ensure compliance with REACh legislation. - 11 Point Plan - Audit and update of files - Lifting Equipment - monitor performance of 3rd party auditor and perform independent checks. - Risk Assessments - Manage the RA register for the Test Centre and Laboratories, review existing RA's, Archive out of date/not needed RA's, launch periodic updates. Support authoring where required for some team activities. - Conformity of New Work Equipment - Keep a database and support new assessments within the team, including PUWER assessments. - Workplace Inspections - Organise, run and follow up on all workplace zone inspections with the Zone Owners in the facility. Report findings in the safety tool, to the H&S champion and department managers. - Training Records - Support the deputy head of test and building H&S champion with maintaining the training records for the department & identifying / following up and gaps with individuals. - Support enforcement of Personal Protective Equipment and Workwear policy within the facility. Please Apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.