We are currently looking for a confident, motivated Service Desk Manager to join a market leading Managed Service Provider based in Middlewich, Cheshire and spearhead their Support team.
As a Service Desk Manager, you will be at the forefront of ensuring top-notch service delivery to clients, overseeing the day-to-day operations of the service desk.
This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the service desk team in providing unparalleled support to clients.
The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery.
We are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service Provider in Middlewich, Cheshire.
In addition to this, you will get involved in exciting project work and visit customer sites.
An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Technical Support Manager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team.
This role is ideally suited to a proficient Senior IT Support Engineer with some leadership experience and a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers.
Technical Support Manager (MSP) - £40,000 on-call / call out fees