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We are looking for organised Administrator to work for a charitable organisation in the Wokingham area. The successful candidate will be providing support to the Referrals Supervisor to manage day to day operations in a busy referrals department. This fantastic opportunity operates in a supportive and fast paced environment with beautiful office location. Responsibilities: Dealing with incoming and outgoing correspondence (clients, referrals, enquires) Ensuring the operations run smoothly and efficiently Overseeding a small team of phone operators Comprising a daily delivery schedule Ensuring the correctly delivery information and items are given to drivers Data entry and database management Creating and managing documents maintenance Conducting phone calls with clients where required Requirements: Experience in customer service and building solid relationships Proven experience working independently and as a team Efficient using MS Office applications including Excel, Outlook and Word Excellent organisational and communication skills Administrative experience is advantageous Full Driver's License If you think you are suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Have you previously worked in customer service? Our client is looking for a Customer Service Administrator who has a friendly phone manner and the ability to develop relationships with customers. You will be responsible for ensuring that customer information is accurately inputted onto the system and processing order requests. Job Title: Customer Service Administrator Salary: £25,000 - £26,000 Location: Winnersh Key Responsibilities: Manage and process order requests and proactively follow-up Handle incoming calls and emails Ensure all customer information required is gathered and set up on the system to ensure accurate follow-ups Develop relationships with customers to ensure effective communication Support sales and marketing teams at events Maintain good level of product knowledge Meet daily deadlines Skills and Experience: Previous experience in a customer service environment Excellent communication skills Ability to multitask Capable of managing workload Good at developing key relationships Team player Proficient in Microsoft Office Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.