An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
Previous experience in an administration role with a focus on document production.
General
As the new Administrator at our award winning client, you will play a crucial role in ensuring the smooth operation of the department.
Your responsibilities will include managing all incoming and outgoing office post, handling documentation through scanning, filing, and archiving, responding to requests from the team and clients, and assisting with various administrative tasks.
We are working a large secondary school in North Manchester who are looking to recruit for an administrator to cover an absence until the end of the academic year.
The role will be full time and will initially be on a supply basis.