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Rewards and Benefits on Offer Immediate start date Permanent role Onsite parking available Superb company culture Varied and interesting role Friendly working team environment MTrec's Client Opportunity Our client is an established and successful company based in Longbenton. They are currently looking for a Customer Service Administrator to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please apply below. The job you will be Doing Arranging appointments for clients Managing pipeline/workflow allocated by the management team General correspondence and administration duties Making outbound calls to clients Answering inbound calls, ensuring all calls are dealt with professionally Assist in the training of new staff Providing an efficient, friendly and professional service to all customers, clients and colleagues Assisting with any postal duties Undertaking any training About You Previous customer service experience Organised and able to work on own initiative Friendly and works well within a team Good communication skills Positive can do attitude Flexible approach to work and workload Open and honest approach at all times Team player Supportive