We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
We are currently recruiting for a Helpdesk Operative based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
Job Description: We are seeking a skilled HR Administrator to join our team.
The HR Administrator will play a key role in supporting our human resources department with various administrative tasks and ensuring the smooth functioning of HR operations.
Effective use of a variety of contact channels in handling customer enquiries.
Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.
Job role/responsibilities
To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.