Sellick partnership are currently assisting in the recruitment of a Administrator to join a large social housing organisation around the Sunderland area.
Duties of the Administrator
Communicate with customers via their preferred method of contact (telephone, letter, email and SMS message) to ensure regular contact is made and updates given.
Raising repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access.
Assist with preparation of accurate and timely information.
General
The Rent Arrears Administrator assist and support the Income Team ensuring the delivery of an effective and customer focused service to all stakeholders of the Income Team the team.
Sellick Partnership are currently assisting in the recruitment of a Rent Arrears Administrator for a Social housing organisation based in Seaham.
Your main aim will be to carry out a range of cleaning activities including mopping, sweeping, litter control, polishing, dusting and emptying bins along with cleaning of dedicated toilet facilities and staff areas including kitchen, utensils, and equipment such as microwaves, fridges, dishwashers, kettles and toasters all within the management suite of the shopping centre.
In addition to using of standard manual tools such as mops, ketches, cloths, dusters, chemicals and brushes, there will also be the use of both suction cleaning machines, steamers, carpet cleaners pedestrian scrubber dryers.
Customer Service Administrator required for a new, full-time role in Sunderland.
This is to start ASAP and is long term, ongoing.
Working as part of a friendly team, you will take calls from customers and arrange for surveyors to attend their property, the requests also come via email.