An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
You will be responsible for providing assistance in the administration of all aspects of depot activities and oversee all facets of weighbridge operations when needed.
General
About the client: Our client buys and processes scrap metal from businesses, other recyclers and the general public.
With over 260 processing facilities in the United States, United Kingdom and Australasia, we recycle ferrous and non-ferrous metals.
An excellent opportunity for an experienced, passionate administrator to join a welcoming, close-knit L&D team, within a busy organisation within the public sector.
Your New Role
The ideal candidate will be friendly, hard-working individual who possesses strong IT skills, excellent communication skills and strong attention to detail.
Summary: The main function of an administrative assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions.
A typical administrative assistant acts as information and communication managers for an office.
Job Responsibilities
Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.