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Overview: To carry out a full range of duties to provide high standards of cleanliness, general security and maintenance of the school premises. This will be conducted under the general supervision of the Estates Manager and Headteacher. Experience within a school setting preferred but not essential. Main responsibilities: As the main key holder, be responsible for the security of the school premises. Be responsible for locking and unlocking school premises outside of normal school hours and setting security alarm systems as required. Responding to security alarm or other call outs in accordance with agreed procedures. Be the main driver for the staff and student shuttle service that operates three return services a day during term time, as well as undertake other driving duties from time to time. Undertake and record regular checks on play equipment, legionella risk, alarm systems, ladders, and fire extinguishers and report any problems arising. Identify and report building, furniture, or fitting deficiencies to the SBM and Head teacher and to undertake any remedial action. This may involve arranging emergency repairs and obtaining quotes from contractors, where necessary. Undertake range of handyperson duties (i.e. those not requiring a qualified craftsperson) as directed by the Head teacher, that contribute to the maintenance of the school premises (e.g. remedial painting and decorating, repairs to fittings and small-scale improvements, repairs to taps and cisterns, fitting shelves/ notice boards etc) Escort contractors to site of repairs and maintenance and monitor the safety of their working practices/quality of work. Monitor usage of fuel, electricity, water and take meter readings. Monitor, order, and take delivery of stores, goods and equipment including cleaning materials and arrange their safe storage and distribution as appropriate. Be responsible for general tidiness and safety of outside areas including: Keep drains clear of obstructions. Ensure safe pedestrian access at all times, including keeping paths and entrances clear of leaves and moss, as well as gritting and snow clearing during severe weather. Treat car park and playground areas with salt/grit as appropriate Ensure yard and steps are free from leaves, moss, and mud. Keep signage clean and free from algae. Check trees for broken/ overhanging branches that could pose a safety risk. Maintain, if required, tubs and planters around school. Maintain staff and pupil toilet facilities ensuring they are in working order, ensuring appropriate supplies of consumables are available. Deal with blocked toilets and blocked drains. Requirements: - Proven experience as a Site Manager or similar role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Solid understanding of budgeting and financial management principles - Proficient in Microsoft Office Suite - Ability to multitask, prioritize tasks, and meet deadlines - Knowledge of industry regulations and best practices Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount Experience: Site Manager: 3 years (preferred) Licence/Certification: Driving Licence (preferred)
We're growing and want you to be a part of our journey. Administration Assistant We are seeking an Administration Assistant to support our pension scheme administration service. You will be required to support the administrators by offering first-line in-bound call support, processing incoming post (both digital and hardcopy), following processes, updating records, inputting data and general office/clerical duties. You will be responsible for following processes closely ensuring work is delivered to a high standard at all times. The role involves dealing with confidential information therefore a high level of discretion and professionalism is essential. You must also be able to work well under pressure during busy periods when the volume of incoming post and in-bound calls can increase substantially. No prior pension administration experience is needed as all training will be provided. The ideal candidate will already have experience of working in an office environment, have excellent customer service and computer skills and be able to process work to a very high standard. This role is 100% office based, in Croydon. Key Responsibilities Opening and processing post. Scanning and indexing documents and digital images. Answering in-bound calls and resolving queries. Prioritising work to ensure delivery in accordance with client Service Level Agreements. Processing member events within specific timeframes and ensuring compliance with internal standards and scheme and legislative rules. Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Keeping up to date with procedural, technical and scheme changes. Participation in ad-hoc administration projects/exercises. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key skills and experience GCSE English and mathematics (A-C). Strong numeracy skills. Strong literacy skills. Strong data input skills. Strong MS office skills. Previous office experience. Contact or Call Centre experience. (Desirable) Demonstrated Commitment to our Core Purpose Power in Partnership: We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: A competitive remuneration package, including a bonus scheme. A defined contribution pension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility (CSR) allowance Flexible working opportunities. A flexible benefits package. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. What's next? Click on the 'apply' and follow the simple application process on-line.