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IT Application Support Technician Location: Trowbridge, Wiltshire - Onsite Salary: £25,000 - £26,000 a year - Permanent, Full Time. AlertSystems is a leading supplier of integrated electronic security systems, with an enviable blue-chip client base and a reputation for being an outstanding security service provider. We are seeking an enthusiastic, positive and ambitious technician to join our IT support team. In this full time,permanent role you will be providing remote customer support via telephone, email and remote support tool. Job Description An additional IT support technician is required to provide application support to our customers who use our IT based software, hardware and SaaS offerings. As an IT application support technician you will have excellent knowledge of Microsoft desktop operating systems, gained in a support service desk / help desk environment and will be a logical thinker able to demonstrate problem solving skills in a time-efficient manner as well as having a good all round knowledge of IT. Ideally, you will be educated to A level standard, BTEC or equivalent in an IT capacity and be self-motivated, forward thinking and eager to learn. Desired skills Previous IT remote phone support experience. Support desk experience. Working knowledge of LAN, WAN, VPN, Firewalls. Working knowledge of Microsoft SQL. Experience in fault diagnosis of networking hardware. Experience in supporting Microsoft Windows Server and desktop operating systems. Experience of hardware assembly e.g. servers and workstations. Experience of Linux OS and containers. Personal Qualities Self-motivated, enthusiastic with a 'can do' attitude. Excellent communication skills including a good telephone manner. Sound planning, organising and prioritising abilities. Target focused. Flexible to cope with change and is proactive. Ability to work well individually or as part of a team. Benefits 20 days holiday per annum (increasing with length of service) Bank Holidays Birthday off Group Pension contributions. Free on-site parking. Benefit Hub incentives. Medicash plan.
Reed Food & FMCG have been briefed to recruit for a Supplier Technical Manager to join a large Food Manufacturing company on a permanent basis. This is a very exciting role, and our client is looking for an experienced and proactive Technical/Quality Manager to join their business. The role itself will consist of approximately two days a week on site, hybrid working and site visits, which can be all over the UK and Europe. Please see below for more details. Job Title: Supplier Technical Manager Location: Wiltshire Salary: Negotiable Some Key Responsibilities: Development and maintenance of all processes and procedures in relation to the technical approval of supplier Management and delivery of supplier auditing and approval in relation to food safety, quality and authenticity for food stuffs, packaging, and relevant service providers (e.g. laundry of factory PPE) s Ensuring that issues caused by supplier failure are fully investigated to identify the root cause, timely actions are agreed, and completion is signed-off. Submission and presentation of monthly reports in relation to key accountabilities and KPI's. Personal Specification: Food science or related degree; an equivalent level of industry experience may also be considered. Experience managing food safety and quality as a technical manager or auditor. Upholds high standards of compliance. Communication and relationship building skills. Full driving licence and Ability to travel throughout the UK and Europe and occasionally long haul. Confident using systems and technology. If you are interested in this opportunity, please do apply with your up-to-date CV to find out more information.
Reed Food & FMCG have been briefed to recruit for a Supplier Technical Manager to join a large Food Manufacturing company on a permanent basis. This is a very exciting role, and our client is looking for an experienced and proactive Technical/Quality Manager to join their business. The role itself will consist of approximately two days a week on site, hybrid working and site visits, which can be all over the UK and Europe. Please see below for more details. Job Title: Supplier Technical Manager Location: Wiltshire Salary: Negotiable Some Key Responsibilities: Development and maintenance of all processes and procedures in relation to the technical approval of supplier Management and delivery of supplier auditing and approval in relation to food safety, quality and authenticity for food stuffs, packaging, and relevant service providers (e.g. laundry of factory PPE) s Ensuring that issues caused by supplier failure are fully investigated to identify the root cause, timely actions are agreed, and completion is signed-off. Submission and presentation of monthly reports in relation to key accountabilities and KPI's. Personal Specification: Food science or related degree; an equivalent level of industry experience may also be considered. Experience managing food safety and quality as a technical manager or auditor. Upholds high standards of compliance. Communication and relationship building skills. Full driving licence and Ability to travel throughout the UK and Europe and occasionally long haul. Confident using systems and technology. If you are interested in this opportunity, please do apply with your up-to-date CV to find out more information.