An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
Are you looking for an Administrator role within a large and well known company?
This fantastic employer based in Horwich with multiple sites in the UK is looking to recruit an Administrator to join their team.
Along with a salary of up to £22,000 dep on experience, the role comes with hybrid working (generally 4 days at home each week), 25 days holiday plus bank holidays, pension, free parking, healthcare, a staff discount scheme and a 35 hour working week with the chance to work from home up to 4 days a week.
Castlefield Recruitment are currently working with a public sector organisation in the Lancashire area, who are looking to recruit an Administrator on a temporary basis.
This is a brilliant opportunity to someone with administrative experience that is looking for a full time, interim role and to develop their skillset.
Role
The role will suit an experienced candidate who is immediately available for work on a temporary basis.