The task at hand: The Fulfilment Administrator assists the Fulfilment and Service Manager in verifying the accuracy of stock and returns, including quantity, description, part/model, and condition.
Looking after the order process as part of a team.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
This role will be dealing with the all-round customer relations.
Reporting into the Stock and Admin Manager you will ensure the day to day functions of the administration department are completed, in support of the operation.
You will assist the administration department through daily pinch points, cover sickness/holidays as required, manage time sheets for each shift, authorising holidays allowing adequate cover to maintain performance, monitor and investigate Customer Service queries.
Are you a HR Administrator who is looking for a fresh challenge and an environment which is fast paced, vibrant, fun and where you will have a good degree of autonomy?
Superb opportunity to join an established & growing Tech company that has an excellent culture.
The company is c200 employees with a turnover of c£100m.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Care Administrator where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries.