Join the Team That Keeps Our Community Safe and Secure!
Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Are you ready to make a real impact in your community?
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
Assist customers in making purchasing decisions by providing relevant information and guidance.
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
As a CCTV Operator you will be monitoring security systems in a busy control room at a client site.
Your main aim will be to ensure that all electronic systems, intruder alarms, access control systems, processes and procedures meet service levels and the security needs of the business.