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Our client, a Leading Facilities Management organisation are currently on the search for a Facilities Helpdesk Administrator to join their dynamic team in Plymouth. The Helpdesk Administrator will organise scheduled and reactive work orders ensuring response and completion within required time frames. Key Accountabilities for the Facilities Helpdesk Administrator: Process Scheduled and reactive works from initial raising of jobs to completion and invoicing. Inputting of information onto the CAFM System. Maintain key relationships with colleagues, clients and Suppliers/ Contractors. Assist in collation of Monthly Reports. General Admin Tasks. Attend Meetings as Requested. Role Benefits; Salary around £24,000 per annum 40 hours per week, Mon - Fri hours 8:30am-5pm Mon to Thu, 4.30pm finish on a Friday. 21 days annual leave plus bank holidays Basic pension Reduced onsite parking Excellent training and progressional opportunities If this is the role for you, please apply or get in touch with Laura on for more information on or .
Our client, a Leading Facilities Management organisation are currently on the search for a Facilities Deputy Helpdesk Supervisor to join their dynamic team in Plymouth. The Deputy Helpdesk Supervisor will managed scheduled an reactive work orders ensuring response and completion within required time frames. Key Accountabilities for the Facilities Helpdesk Administrator: Deputise for the Help Desk Supervisor Mentor the Hepdesk team Process Scheduled and reactive works from initial raising of jobs to completion and invoicing.Inputting of information onto the CAFM System. Maintain key relationships with colleagues, clients and Suppliers/ Contractors Assist in collation of Monthly Reports General Admin Tasks Attend Meetings as Requested The ideal candidate will be a experienced helpdesk administrator with excellent customer service abilities and experience of managing a CAFM System. You will have strong communication skills and be very organised. You will have an eye for detail and be able to work to deadlines. You will be a quick learner and have experience of supervising a team. In return, our client is offering a salary up to £29,184 per annum.