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Job Title: Administrator Location: Kirkby in Ashfield Position Type: Full time hours, 6-month FTC Salary: £24,440 Are you an organised and detail-oriented professional with a passion for ensuring smooth office operations? In this role, you will be responsible for managing the administrative and customer service functions of our office while overseeing the day-to-day activities. If you thrive in a fast-paced environment, excel in multitasking, and enjoy fostering a positive work atmosphere, this opportunity is perfect for you. Responsibilities: Manage the office's day-to-day administrative tasks to ensure efficiency and productivity. Coordinate and implement office policies and procedures. Oversee the customer service function to guarantee exceptional service delivery. Resolve escalated customer inquiries or concerns promptly and professionally. Ensure orders are raised in a timely and accurate manner Complaint handling and escalation Process new orders, complete contract reviews Manage lead times Dispatch samples using local courier service. Create/maintain open order/outstanding reports using excel Coordinate with vendors for office supplies and services. Skills: Previous administrative experience is essential. Strong organisational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite. Ability to work independently and make informed decisions. If you are a motivated and detail-oriented professional looking to take on a new challenge, we invite you to apply for this exciting opportunity. Join our client's team and contribute to the success of their dynamic office environment.