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?? Join Our Team as an Administrative Superstar! ?? Are you ready to make a real impact in the world of claims management? If you thrive on organization, attention to detail, and the thrill of urgent tasks, this role is tailor-made for you! ?? Compensation Package ?? Competitive Salary: We believe in recognizing your value. Flexible Benefits: Enjoy a health cash plan, pension contribution, and moretailored to your needs. Work-Life Balance: Monday to Friday, 35 hours per week. Your time matters. Perks Galore: Dive into discounts, gym membership, and other exciting extras. Holiday Bliss: 25 days of vacation plus 8 bank holidayswith the option to buy or sell 3 additional days. Hybrid Working: Working in the Bolton office only 1 day a week What You'll Do: Claim Wizardry: You'll be the gatekeeper of new claims, ensuring they're swiftly inputted within the set time frame. Postal Virtuoso: Prepare outgoing mail for collection by our trusty Office Services team. File Whisperer: Close settled files and archive them with finesse. Urgency Tamer: Handle any urgent administrative workphotocopying, scanning, and more. Regulation Champion: Ensure compliance with the SRA Standards & Regulations. Essential Skills and Attributes: Education: A minimum of 3 GCSEs (grades A-C) or equivalent. Organizational Ninja: Prioritize tasks like a pro. Initiative Dynamo: You're not afraid to take the lead. Pressure Jedi: Thrive under tight deadlines. Team Harmony Conductor: Collaboration is your middle name. Detail Whisperer: Repetitive tasks? No problem. Literacy and IT Savvy: Words and tech are your playground. Path to Excellence: Learn and Grow: New recruits get a backstage pass to the legal department's inner workings. Skill Development: Under supervision, you'll hone a range of skills. Career Options: Administration staff have the same career runway as everyone else at Keoghs. Next-Level Aspirations: Your career progression depends on your aptitude and desire to soar within the team or the entire company. Competencies That Set You Apart: Effective Communication: You speak, they listen. Prioritizing Pro: Juggling tasks? You've got this. Client Whisperer: Understand their needs and exceed expectations. Adaptability Guru: Change? Bring it on. People Connector: Building bridges is your forte. Our Values: At Keoghs, we're all about sustainability and successfor our people and our clients. Join us in shaping the future! Ready to embark on an exciting journey? Apply now!
Student Castle Property Management is hiring as Customer Service Administrator! Job Title: Customer Service Administrator 16 hours / week 2 days / 7, mainly Monday to Fridays Hours/Shifts: 09.00 - 18.00 / Could vary at times depending on cover and summer period Direct Report: Scheme Manager / Assistant Scheme Manager Main duties will include: Answering student queries by telephone, email, letter or in person or directing queries to the relevant member of the management team Handling all manners of enquiries: from students, parents, universities and stakeholders in the business. Being accountable for timely responsiveness and taking appropriate action when receiving feedback from students, resolving customer issues at the time or referring them to management via the appropriate channels Distributing post and managing student parcel pick-up system Front-of-house and reception duties Preparing written correspondence as requested by other members of the management team Receiving student payments Assisting Scheme Manager in administrative actions required for all aspects of financial control including; -Credit control -Reconciling staff expenses -Daily cash and card banking reconciliation -Petty cash reconciliation -Updating booking system with payments received or further charges -Invoice reconciliation and payment request Ordering new office, cleaning and maintenance supplies Preparing arrival packs for new residents Publishing and distributing signage for notice boards around scheme Checking returned licence acceptances ensuring all relevant documents have been received Perform room viewings for potential new residents Assisting the Assistant Scheme Manager with administrative tasks as required Work with the marketing team to actively promote and explore new marketing avenues Organising social events on site, monitoring social media and updating our social media streams Other Duties Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends Perform and document regular inspections of residents flats Monitoring social media and updating our social media streams Receiving student payments Preparing written correspondence as requested by other members of management team Publishing and distributing signage for notice boards around scheme Work with the marketing team to actively promote and explore new marketing avenues. You should have Strong customer service skills Excellent communicator Strong organisational skills Experience with MS word