As such, they require an experience Complaints Investigator with proven experience of dealing with complaints within an insurance environment.
We are delighted to be working exclusively with a major insurer to help them deal with an increasing volume of complaints.
This is an initial 12 month fixed-term contract working on a hybrid basis, with the possibility of the role either being extended or transferring to a permanent position.
This is a full time, temporary position working within the Housing Sector and the ideal candidate must have experience working within Disrepair.
The purpose of the role is to ensure that the client is compliant with the Homes (Fitness for Human Habitation) Act 2018, the Building Safety Act 2022 and the Social Housing Regulation Act 2023, and keeps abreast with any changes of legislation to ensure compliance.
Our client based in West London are currently recruiting for a Building Surveyor to join their team as soon as possible.
We're looking for a Head of Complaints to lead a transformational project that involves improving our complaints process to meet best practice, set the direction of the team, support our Complaints Handlers through their career progression, and drive root cause analysis.
What you'll be doing
Developing and executing a comprehensive strategy for the transformation of the Complaints Department.
A unique and exciting opportunity to join a leading firm of property advisors that offer a broad range of services including Insurance, Property management, Auctions, Commercial Agency and Valuations.
12 Month Maternity Cover Contract -
Established in 1931, you will be joining a respected and reputable company that retains the original ethos for service while drawing on modern business arrangements and practices.