Posted by Advanced Resource Managers Limited • £20/hr
The Opportunity
We are seeking a dedicated Revenues Officer.
This temporary role, running until 31st December 2024, focuses on managing incoming recovery calls from Council Tax charge payers, processing payments, and setting up special payment arrangements.
The ideal candidate will have prior experience working in a busy Council Tax Recovery department and be proficient in the use of Civica Open Revenues.
To ensure an appropriate and focused response to Anti-Social behaviour and other breaches of tenancy conditions.
Action to be realistic, fast and efficient and supported by an effective action plan.
General
To assess a customer's circumstances and to liaise with all appropriate agencies such as Police, Social Services, CMHT, Job Centre, Benefits agency, Citizens Advice Bureau etc to ensure tenancy sustainment.