Posted by Macildowie Recruitment and Retention • £60K/yr to £650K/yr
About this role
We've got a well established Quality Assurance team running internal monitoring programmes who provide a range of point in time interaction testing and insights to support the management of customer facing contact centre teams.
We're always looking to help customers succeed with credit.
We are a team of c18 ER Advisors working within a shared service environment.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives.
By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand.We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Key responsibilities: Be the first point of contact for stakeholders across the business, ensuring that all internal and external stakeholders are dealt with confidently and professionally Complex diary management and meeting organisation Manage a very high volume of meeting requests ensuring meetings are arranged according to business priorities, adapting calendars to accommodate urgent and last-minute requests Organise, setup and communicate key functional team meetings Setting agendas and following up on actions Booking travel and accommodation arrangements, delivering the most cost effective and efficient solution Expense management - tracking and accurate / on time submission Supporting confidential business processes such as Performance, People and Payroll System changes such as onboarding and leavers, salary changes, annual leave tracking General admin support: employment contract changes, drafting and reviewing letters To create and maintain an effective personnel filing system utilising Employee Electronic Files in People Admin where appropriate.
Closing Date: 15th SeptemberLocation: Nottingham Contract: Permanent, Full time (Monday-Friday)Recruitment Partner: Frankie McCallister-LyasOverview: You will provide proactive, efficient administration and organisational support to the Global Director of Strategic Agency Partnerships & B-Hive and three of her senior leadership team within the No7 Beauty Company.
The role is fundamental as it creates the space and time for our leaders to focus on our people and deliver for the business - this is a fab opportunity for an experienced PA who is looking for career progression and who wants to be part of a wider PA community.