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Reed Financial Services are pleased to be representing a firm seeking to add a Platform Administrator to their growing team on a Hybrid working arrangement and a salary up to £25k per annum. This role is pivotal in providing platform administration support to colleagues and customers, managing client transfers, and overseeing transactional processes. Day to Day of the Role: Monitor internal and external mailboxes, managing queries through to completion. Provide support and answer queries via the platform helpline for external customers. Assist with transactional processing and technical queries. Regularly update customers on the progress of outstanding transactions. Liaise with platform providers to progress transactions and keep customers informed. Act as a liaison between platform providers and the company for issues and escalations. Process Third Party Letter of Authority requests, platform account exits, and death notifications within agreed SLAs. Review platform accounts and data reports, identifying discrepancies and taking necessary action. Issue Quarterly/Tax Statements and transactional SIPP documentation to clients. Maintain accurate client records and data for reporting purposes. Support online trading and cash account monitoring for other company platforms. Contribute to team efforts by developing processes, creating guidance documents, and providing feedback. Required Skills & Qualifications: Experience in an administrative role within Financial Services. Proficiency in Microsoft Office products including Word, Excel, Outlook, and PowerPoint. Strong organisational skills with a flexible and proactive approach. Excellent communication skills, both written and verbal. High accuracy and attention to detail. Ability to work independently and show initiative. Desirable: Experience with Investment Wrap Platforms, monitoring and processing platform cash levels and trading, and using back-office and ticketing systems. Benefits: Salary up to £25k per annum Opportunities for personal and professional development. Supportive team environment. Exposure to a dynamic financial services industry. To apply for the Platform Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Are you an experienced Accounts Adminsitrator with a knack for managing invoice processes and keeping the inbox organised? Our client, a reputable company based in NG8, Nottingham, is seeking a diligent individual to join their finance team in this remote role. Job Title: Accounts Administrator - Invoice Processing and Inbox Management Location: NG8, Nottingham (Fully Remote) Salary: £23,000 per annum Key Responsibilities: Efficiently process and manage invoices to ensure timely payments and compliance with company policies. Take ownership of the general inbox, promptly responding to and directing finance-related queries and correspondence. Collaborate with internal stakeholders to resolve invoice discrepancies and streamline approval processes. Support month-end financial tasks, such as reconciliations and reporting, as required. Contribute ideas for improving financial processes and procedures to enhance efficiency. Requirements: Previous experience in a similar role, with a focus on invoice processing and inbox management, is highly desirable. Strong attention to detail and the ability to maintain accuracy while handling a high volume of data. Exceptional organisational and time management skills, with the ability to prioritise effectively. Proficiency in Microsoft Excel and familiarity with accounting software. Excellent written and verbal communication skills. A proactive and collaborative approach to problem-solving. Benefits: Fully remote position, offering flexibility and work-life balance. Opportunity to join a supportive team and contribute to the success of a leading company in the finance sector. If you're ready to take the next step in your finance career and have what it takes to excel in this role, we want to hear from you. Apply now with your CV and a cover letter highlighting your relevant experience and suitability for the position. Join us in helping our client drive efficiency and excellence in their finance operations! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.