Posted by Micheldever Tyre Services • £23,795.20/yr
Micheldever Tyres is looking for a customer focused Customer Contact Sales Advisor to handle inbound customer service calls quickly and efficiently, converting enquiries into bookings or sales.
Look after live chat enquiries through our website, manage inbound email enquiries and complaints, manage inbound social media enquiries and complaints and set up and update customer records, maintaining the CRM database.
Track, monitor and resolve complaints to maintain customer service standards and maintain superb online reputation by picking up on negative and positive online reviews and resolving them with the help of the operations team.