The Household Account Handler is a client-facing role responsible for servicing and managing existing and new insurance policies for clients and prospective clients.
Overview
My client operates as esteemed insurance brokers and financial advisers.
They have a longstanding track record of over 60 years in assisting clients in finding the necessary coverage and excel at customer service.
The role will be to support all client directors in looking after a portfolio of major clients, offering a high standard of broking and technical support
We are supporting a large broker firm in recruiting for an experienced client advisor and team player to join their team based in Manchester.
We require extensive experience dealing with corporate classes of insurance.
Reed Business Support are delighted to be working with a global leader in insurance, who are seeking an Account Handler to provide exceptional customer service, retain valued clients, and assist Account Executives and Account Directors in expanding their clientele.
With integrity, commercial awareness, and a proactive approach, you will become a trusted advisor to our clients, ensuring high service standards are consistently met.
Duties
Build and maintain strong relationships with clients, achieving trusted advisor' status.
Maintaining and growing existing client accounts by cross / up-selling.
Answering the telephone in a polite and professional manner, dealing with queries as appropriate and gathering information from the customer to upload onto the company computer systems.
General
Due to ongoing success, our client, a highly respected insurance broker, is actively seeking a tenacious, customer focused and results-driven Account Handler to complement their team.