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The Account Relationship Coordinator role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction. Client Details Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over £5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol. Description Provide excellent customer service and support Handle customer inquiries and complaints Assist with product information and advice Resolve issues promptly and professionally Coordinate with other departments for customer service delivery Maintain customer records and databases Participate in team meetings and training Adhere to company policies and protocols Profile A successful Account Relationship Coordinator should have: Relevant educational qualifications Experience in customer service or sales role Excellent communication and problem-solving skills Ability to work in a team and independently Knowledge of customer service principles and practices Proficiency in relevant computer applications Job Offer £39,000 - £33,000 Salary equivalent Potential for flexible working arrangements A positive and professional company culture Location: Bradley Stoke, Bristol If you are passionate about customer service and enjoy working in a team, then this Account Relationship Coordinator role in Bristol could be the ideal fit for you.