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Company description: Amey Group Information Services Limited Job description: Your New Role We have a fantastic opportunity for a Permanent Depot Adminstrator to join our Severn Bridges Inspection and Maintenance (SBIM) contract in Bristol. This role is office-based working across the three structures working closely with the operations and planning teams. The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to learn about quality in the specialist structures industry. Quality Assistant plays an important part in ensuring the traceability and compliance of the contract from general admin duties though to carrying out internal audits and reporting reports. The standard hours of work are 37.5 per week. You will be responsible for: General team administration Carrying out internal audits, writing reports and recording actions on the contract action tracker Monitoring close out of contract actions and communicating with the wider team Monitoring of Cemar system Collating reports for senior team on PowerPoint Collation of contract Newsletter Maintaining contract registers to ensure compliance & traceability. Management of the contract training records Booking training courses Collation of monthly KPI dashboard Management of Fleet & Plant We want to hear from you if you have: Knowledge of all Microsoft packages Internal auditing experience preferred but no essential Excellent attention to detail Ability to collaborate data for Senior reporting Able to maintain records accordance to compliance Must have own transport Ability to work unsupervised BPSS security checks required What we can offer you Career Development - Exceptional development and progression plan Pension Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today We are excited to hear from you! #LI-CM1
Red Recruitment is recruiting for a Customer Administration Manager to join a company which administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary of £35,000 per annum. Benefits and Package for a Customer Administration Manager: Salary: £35,000 per annum Hours: 35 hours per week Monday - Friday, shifts between 8am - 6pm, 1 in 4 Saturdays, 8am - 1pm (Saturday shift is paid time and a half) Contract Type: Permanent Location: Broad Quay House, Bristol City Centre On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Administration Manager: Leading and motivating a team of sales support co-ordinators Collaborating with sales management to optimise sales processes and improve overall efficiency Co-ordinating work-flow within the team to ensure timely and efficient support to the sales team Generate regular reports on team performance and key metrics to Senior Management Analysing sales support metrics and data to identify trends, areas for improvement and opportunities for growth Act as the management lead and escalation point for all Intermediary administration and client administration queries, providing a crucial link between all departments and the client/Intermediary Collaborating with Sales Management to optimise sales processes to all aspects of sales support activities Undertake any other duties, as reasonably required by the Client Trust Director or other Exec Committee member Key Skills and Experience of a Customer Administration Manager: Line Management is a critical skill requirement Experience within a regulated or controlled environment. Experience of leading an administration function demonstrating excellent results. Experience of handling conflict and handling difficult situations. Experience of creating a high performing working environment Strong technical, computer skills, fully competent with Excel and other Microsoft packages Proactive approach to work and analytical problem solving skills. The ability to plan and organise team and own workload, and work well under pressure. If you are interested in this position, please apply now! Red Recruitment (Agency)