We are seeking a Customer Service Administrator to manage the end-to-end administration of the order to delivery' process for a diverse range of customers.
This role is ideal for someone who is committed to delivering exceptional customer service across various communication channels, including email and phone.
The successful candidate will be responsible for processing orders, handling customer enquiries, and troubleshooting any issues with a high degree of accuracy and professionalism.
Our client based in Basildon are seeking an Customer Service Adminisrator to join their team on a Temporary basis (with the possibility of a permanent role) beginning immediately.
The successful candidate will have good organisational skills and prior experience of sales order processing and customer service.
If you have strong communication skills and are looking for an exciting new opportunity, then we would love to hear from you!
Resolve customer queries effectively, owning queries from start to finish across all channels: phone, email, webform, face to face and social media within service level agreements.
Our client a global manufacturer are looking for a Sales Order Processor.
Daily activities include: reviewing, entering and managing customer orders for consumables & hardware according to clean order booking and order entry procedures, handling customer calls and emails and routing or responding appropriately.
The successful candidate will have direct interaction with the company's external as well as internal customers on a daily basis.