Mi client is looking for a dynamic and dedicated Account Manager to oversee the daily management of assigned customer accounts across various categories, including high street and e-commerce.
Key Responsibilities
Customer Partnership: Foster and maintain strong relationships with customers across all channels to ensure long-term success and development.
Posted by Santander Consumer Finance • £55K/yr to £65K/yr
Reporting to the Head of Customer Resolutions, the key purpose of this important role is to manage and ensure the delivery of all General Service and Satisfactory Quality complaints.
Santander Consumer Finance (SCUK) is one of the UK's Leading Motor Finance companies and we are currently looking for a Customer Relations Oversight Manager to join our Customer Resolutions department on a hybrid basis, working at least three days a week in our Redhill, Surrey office.
You will have 1 direct report (Complaints Manager) and 27 indirect reports (Team Leaders and Complaints Handlers)
Respond to inbound enquiries via phone, email, and online platforms, providing product information and customer support.
General
The Sales Administrator will be essential in supporting the busy sales team by handling incoming enquiries, preparing quotations, and facilitating seamless communication between clients and internal departments.
Our client a well-established company with over five decades of experience in delivering high-quality pump systems and solutions across various industries is seeking a motivated and customer-focused Sales Administrator to join them during, what is, an extremely busy growth period for them.