If you're a natural motivator, who likes to lead by example to make sure every single person feels welcome and has their best day possible, then this could be the job for you.
You're likely to be jointly managing a team of staff and volunteers, so would need to be willing and able to work weekends and bank holidays to ensure full cover.
The role of a Welcome and Service Assistant Manager with the National Trust is to uphold the highest of standards in the service we give to visitors.