You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures.
You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.
A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures.
This team has insights into all things Operational from Supply Chain to Property charges.
You will report into the Head of Finance Financial Control, Operations; the main objective being the accurate delivery of month end close whilst adhering to monthly and quarterly SOX controls.
As part of the Central Hospitals Team the Operations Lead role is key to the delivery of a variety of workstreams, you will lead and champion operational excellence and be a go-to expert for our sites across England you will play an integral role in our plans to open multiple new sites in the coming months, with a focus on supporting the development and understanding of Boots process's and procedures with store-based procurement specialists and pharmacy teams.Day to day you will support our Hospital sites with all pharmacy stock related activity and you will share the accountability for the performance of our NHS sites ensuring all sites are run as effectively and efficiently as possible, minimising loss and maximising value.You will support the monthly collation of all KPI data and insights from our Hospital sites, to monitor both performance and operating standards, working in partnership with the Hospitals Area Manager.
Our Hospital services have been through a significant transformation which has resulted in improved operational standards and service delivery, this means we are now working on service expansion and new service developments to support our NHS partner trusts and the patients we serve.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
As a Folder Operator, you will take charge of the folding machine operations, ensuring the highest standards of quality and efficiency while upholding strict safety protocols.
Our client, a leading communications company in Nottingham is looking for a Folder Operator to join their team.
You will be a crucial part of a team that values quality and efficiency, where your contributions will have a direct impact on the success of the production process
Working in the Digital Operations team you'll collaborate with various teams across the business including Category, Supply, Logistics, IT, Store Operations, Marketing, and the CSC.
About the opportunity
You be involved in everything from troubleshooting website issues, and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.