We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Posted by Hays Specialist Recruitment Limited • £28K/yr to £35K/yr
Your new company
Are you a proactive and organised professional with Payroll and HR experience?
If so, we have an exciting opportunity for you to advance your career with a leading company celebrated for its supportive and dynamic culture and excellent benefits package.
Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Posted by Think Specialist Recruitment • £25K/yr to £30K/yr
We are specifically looking for Orders and Operations Coordinator to join their team on a temp to perm basis in their Milton Keynes based office.
I am recruiting for a small and fun team within a business that provide a range of well-known household, high-end products across the globe.
Chances in this company don't arise too often and this one is live because of the company creating this new team in the UK to handle all of their operations between the USA, Asia and everything between.
You will be working in a 24/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests.
Network IT is currently recruiting for a DV cleared Senior IT Operations Analyst, to join our government client on a 6 month initial contract.
The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices.