We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Posted by Think Specialist Recruitment • £25K/yr to £30K/yr
We are specifically looking for Orders and Operations Coordinator to join their team on a temp to perm basis in their Milton Keynes based office.
I am recruiting for a small and fun team within a business that provide a range of well-known household, high-end products across the globe.
Chances in this company don't arise too often and this one is live because of the company creating this new team in the UK to handle all of their operations between the USA, Asia and everything between.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.
Posted by In Technology Group Limited • £35K/yr to £38K/yr
About the Role
We are currently recruiting for an experienced 2nd Line Support Engineer to join a dynamic and fast-paced Managed Service Provider (MSP) based in Milton Keynes.
Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Posted by Hays Specialist Recruitment Limited • £400/day to £430/day
Our client is seeking additional IT Service Management support to enhance service delivery.
You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams.
This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £40K/yr
Our client is seeking a dedicated Field Service Engineer to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock across the country.
This role will involve travel to various sites around the country working on the replacement, upgrade, overhaul, and repair of orders.