Our client is seeking an Operations Analyst to join their Operations team.
The successful candidate will be responsible for overseeing business controls, implementing process improvements, and supporting project work to enhance operational efficiency and resilience.
Day to Day of the Role
Oversee business controls for functions covered by the Head of Operations, ensuring compliance and risk awareness.
The Junior Operations Analyst will play a crucial role in supporting the Banking & Financial Services department by analysing data, identifying trends, and making recommendations.
This role requires a keen eye for detail, strong analytical skills, and a passion for financial services.
The hiring organisation is a renowned player in the financial services industry.
JSS are partnered with a globa Technology company to recruit an interim System Support Analyst, to support Microsoft Dynamics 365, Finance and Operations modules.
This is a 4 month contract, with possibility of extension.
Key Responsibilities
Managing the day-to-day operations of the organisations ERP (D365 F&O) system and other key business systems - including monitoring integrations, managing the operational health of systems (e.g.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.