We are seeking an Operations Administrator to join a dynamic and friendly team within a fantastic company based in Newbury.
This office-based role offers a great opportunity for an individual with strong administrative and organisational skills to contribute to the efficiency of our operations.
Day-to-day of the role
Allocate incoming service calls to field service engineers, ensuring customer SLAs are met and engineer productivity is maximised.
Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
Service Coordinator / Call Scheduler / Service Desk Administrator
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Hours per week: Monday to Friday - 08:00 -17:00 - 40 hours per week
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.